Privacy Policy

The protection of your personal data is of utmost importance to us. Therefore, we process your data exclusively in accordance with legal regulations (GDPR, Telecommunications Act 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us via a form on the website or by email, the data you provide will be stored for six months to process your request and in case of follow-up questions. We will not share this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address, email address, credit card number or bank details of the buyer.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of credit card details or bank details to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our tax advisor to fulfill our tax obligations.

Once the purchase process is canceled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiration of the tax retention period (7 years). Furthermore, the data such as name, address, purchased goods, and purchase date will be stored until the expiration of the product liability period (10 years). Data processing is based on the legal provisions of Section 96 (3) of the Telecommunications Act (TKG) and Article 6 (1) (a) (consent) and/or (b) (necessary for contract fulfillment) of the GDPR.

Cookies

Our website uses cookies. These are small text files that are stored on your device by your browser. They do not cause any damage.

We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web analysis

Our website uses Google Analytics, a web analytics service provided by Google Inc., Mountain View, California, United States of America. Cookies are used to analyze how users use the website. The information generated is transferred to the provider's server and stored there. Google Analytics does not collect your name, address, or date of birth, so you remain anonymous simply by visiting our website.

You can prevent this by setting your browser so that no cookies are stored.

By using our website, you consent to the processing of data collected about you by Google. Data collection and storage can be circumvented at any time, but not retroactively, by installing a Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout?hl=de.

The relationship with the web analytics provider is based on an adequacy decision of the European Commission with the US "Privacy Shield." This agreement is intended to achieve a higher level of data protection for companies based outside the EU.

Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR.

Our aim, as defined by the GDPR (legitimate interest), is to improve our services and our website. Because the privacy of our users is important to us, user data is pseudonymized.

Use of social media plugins

Our website www.suessmund-kaffee.com uses social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo. An overview of Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

If you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For information on the purpose and scope of data collection and further processing and use of data by Facebook, as well as your rights and settings options for protecting your privacy, please refer to Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to directly associate the data collected through our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plug-in from loading using add-ons for your browser, e.g.

for Mozilla Firefox:
https://addons.mozilla.org/de/firefox/addon/facebook-blocker/

for Opera:
https://addons.opera.com/de/extensions/details/facebook-blocker/?display=en

for Chrome:
https://chrome.google.com/webstore/detail/facebookblocker/chlhacbfddknadmnmjmkdobipdpjakmc?hl=de

Our website www.suessmund-kaffee.com incorporates features of the Instagram service. These features are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how Instagram uses it.

Further information can be found in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/

Privacy Policy Online E-Commerce Platform

Shopify International Limited provides us with the online e-commerce platform that allows us to offer our products online. Your data is stored on Shopify servers. Shopify stores your data on servers secured by a firewall.

If you have any further questions about data storage on the servers operated by Shopify, please contact the data protection officer of Shopify International Limited directly or visit www.shopify.com/legal/privacy.

For consumers residing in the EU:

Shopify International Limited

Attn: Data Protection Officer

c/o Intertrust Ireland

2nd Floor 1-2 Victoria Buildings

Haddington Road

Dublin 4, D04 XN32

Ireland

Newsletter

You have the option of subscribing to our newsletter via our website. To do so, we require your email address and your confirmation that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information about your areas of interest, date of birth and postal code.

Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time. Please send your cancellation to the following email address: hello@suessmund.at. We will then immediately delete your data related to the newsletter dispatch. This revocation does not affect the legality of the processing carried out based on your consent until the revocation.

Your rights

You generally have the right to information, rectification, erasure, restriction, data portability, revocation, and objection regarding your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact us at hello@suessmund.at or the data protection authority. 

You can reach us at the following contact details :

Süssmund Kaffee GmbH (+43 660 904 37 55, hello@suessmund.at)